Frequently Asked Questions
Everything you need to know about our fair-trade fashion and play collections.
How do you ensure your products are ethically made?
At Fair Play Projects and Toys, we partner exclusively with manufacturers who provide living wages and safe working conditions. We prioritize natural fibers and recycled materials to ensure our fashion is as kind to the planet as it is to the people who make it.
What is your shipping policy for domestic orders?
We offer standard shipping across the country with a typical delivery window of 3-5 business days. Orders over $100 qualify for free shipping, while flat-rate fees apply to smaller orders.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 30 days of delivery. Items must be in their original, unwashed condition with tags attached. Please visit our returns portal to generate a prepaid shipping label.
How should I care for my Fair Play garments?
To prolong the life of our natural fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and harsh detergents to preserve the integrity of the organic fibers.
Do you offer international shipping?
Currently, we ship to select international locations including Canada, the UK, and Australia. International shipping rates and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure and seamless checkout experience.